Doneisha Tpo
map-marker Brinson, Georgia

Budget Inn - Customer Care Review from Brinson, Georgia

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My twelve year old daughter had to use a face towl to dry off with i walked all the way to the other building to get her one and was told no i did nit get any more i even offered to pay and purchase one and was denied its my second night in a role here its me my girl two kids have three towls i have a family of four that likes clean acomadations when we spend our money on and for the family that runs this establishment has a bad attitude and are very disrespectful and need something done i recomend suspension untill they take angermangment and social peaple skills Kimii spent good money and cant even have a towl for my little girl the budget in lost a customer for life from me i refuse to ever use its service again and i travel and stay in a lot of lodges never will i stay in a budget in again im in room 414 budget in Wentzville MO sep 21
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Reason of review:
Poor customer service
Anonymous
map-marker Zephyrhills, Florida

Budget Inn - Sanitary Conditions Review

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DO NOT STAY HERE!! BED BUG ALERT!! When I checked out and just mentioned the issue to the owner he automatically flipped out and called the cops on me??? This was by for the worse experience in my life The owner told Expedia he called the cops because I asked for a refund but mentioned none of this to the police when they filed the report!! So we have BED bugs, horrible Customer service, and a all out lying owner willing to call the cops and completely embarrass his guest when they try to make a quietly bring up a concern!! DO NOT STAY HERE!!!! for 77$ I will be calling corporate this is ridiculous and absolutely not worth it!!!
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Reason of review:
Bad quality
Anonymous
map-marker Waynesville, North Carolina

Budget Inn Sanitary Conditions Review

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The Gaston's, NC Budget Inn was the filthiest place I've ever had to stay. It was late and we were already in the room. We soon discovered the floor was sticky both carpet and tile. The towels and sheets were both thread bare and stained. The tile in the bathroom has sections missing. I was so disgusted that I called the Gaston County Health Department.
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Reason of review:
Bad quality
Anonymous
map-marker Hollywood, Florida

Short Review on October&nbs-04:00;09,&nbs-04:00;2016

Budget Inn 34 Jeff drive Ellijay GA. Quoted us $106 on phone, charged $156 at counter. Did not honor our service dog. Charged us for her. When questioned how she could charge for the dog, she refused to let us rent a second night. We were refugees from hurricane matthew.
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Reason of review:
Problems with payment
Anonymous
map-marker Jefferson City, Missouri

Budget Inn Room Review from Jefferson City, Missouri

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1309 jefferson mo.the room was so out dated mo control to t_v was doctor 8 the mini fridge and black electrical tape holding a big cracked of peace of it.bugs on the floor nail holes in the wall mirror had find of spray dripping all down it.walls look like they had not been wiped out in some time shower and bathroom looks like they took a paintbrush and painted the floor on it no chain lock on the door.they even charge .25 for buckit of ice!!!!
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Moroni Ebl
map-marker Marion, North Carolina

Review in Other category from Marion, North Carolina

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I booked a room at Budget Inn in Austin via Agoda app. I was charged the amount including taxes and fees quoted by Agoda to stay one night, 6/20/2016. I arrived to check in and was told Budget Inn required a $61 deposit which I would be refunded at check outifI returbed the room key and TV remote. I checked out 6/21/16. I Received a receipt with $61 credit printed. My master card statement showed an additional charge of, not $61, but $72.80. I called the bank, was referred to the vendor, Budget Inn to clarify what the $72.80 charge was for. I was told by the clerk to call back when the manager returned. I called back. The clerk was "unable" to get me in touch with the manager and was "unable" to help me. I left a message for Agoda.com. I haven't received a response. Now, I need to book a room in Austin for tonight and I cannot because the motel took more money than I was quoted. Be careful with Budget Inn in Austin.
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Reason of review:
Problems with payment
Anonymous
map-marker Acme, Michigan

Budget Inn - Room Review from Acme, Michigan

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Best price guaranteed $69.96 and charged us $120.00 for 1 full bed. No cup and no Kleenex. Trashy room. Check out pics that should open up. And there are more that wouldn't fit. Pam Stewart RM 122
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Reason of review:
Bad quality
Anonymous
map-marker Burleson, Texas

Booking Budget Inn Room Booking Review from Burleson, Texas

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Book a room with bookin.com for Raton, mm at 4:30 pm and arrived @ 5:30 on June 33, 2016. We were in a new pickup and parking spaces were too small. We chose not to stay there. The kicker is we paid 1st because the office was across the street from the actual room. We ask for a refund twice and the mgr. refused. It wasn't worth staying there to get a $50,000 pickup with less than 1,500 scratched it worse. If this is the kind of business practice you condone, I'll make sure and never stay stay at one of your properties and I will be sure and spread the word. I've spent most of my working career in the travel business in the DFW area and it's a small world.
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Reason of review:
Return, Exchange or Cancellation Policy
Anonymous
map-marker Bellflower, California

Budget Inn Room Review from Bellflower, California

My niece stayed at the budget inn in Boise and got bitten by bed bugs. She prepaid the room in advance, they refused to refund her the money for her unused days and told her unless she had her belongings cleaned they wouldn't move her to a new room. But they also told her that they had sprayed the room because if bed bugs 24 hrs before she arrived. The manager was rude and told her pretty much that it was her problem deal with it.. I don't understand how they can knowingly rent a room to someone knowing it is infested with bed bugs .
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Reason of review:
Bad quality
Anonymous
map-marker Union Springs, Alabama

Worst hotel room ever!

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I checked into the Budget Inn in Union Springs Alabama because I was exhausted and it was the only hotel for miles. There was no remote for the TV in the room and was told just to use the controls on the side of the TV. There was no ice bucket and the one the owner gave me was so filthy I used the plastic bag from Subway. The light over the washbowl does not work. There were no cups in the room so I used one from the convenience store next door. There is a huge hole in the wall in the bathroom.
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Cons:
  • Room dirty
Reason of review:
Damaged or defective
Juanda Bfk
map-marker Springfield, Missouri

Budget Inn Accommodation Review from Springfield, Missouri

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Budget Inn Accommodation Review from Springfield, Missouri
Budget Inn Accommodation Review from Springfield, Missouri - Image 2
Budget Inn Accommodation Review from Springfield, Missouri - Image 3
Budget Inn Accommodation Review from Springfield, Missouri - Image 4
You have got to be kidding me! How do you ever charge for these rooms? Attached you will find an example, with no soap, antiquated nonfunctioning lights and fans, timer hesers that dont work, holes in walls and around shower
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Reason of review:
Bad quality
Anonymous
map-marker Dallas, Texas

Budget Inn Room Review from Dallas, Texas

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We we're about to rent a room but when we walked through, we started noticing how shabby and run down this place looked. We walked past rooms that we're opened and glanced. The box springs in one room was ripped up on the bottom. Then another room we happened to see had a air conditioning unit battered up. The first thing that came to mind was possible bed bugs, roaches, or even maybe a rat. Me and my husband looked at each other and decided we wanted no part of even stepping foot in one of these rooms. This motel shouldn't operate in such conditions. After reading several reviews, our suspicions we're correct (minus the rat). But I wouldn't put it part that though. Something needs to be done now! People should have an affordable place to stay that is at least decent. I wouldn't even put my worst enemy in there. Well, on second thought, I would if I had one.
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Reason of review:
Bad quality
1 comment
Guest

It's "No Frills Budget Lodging"

Porshia Shp
map-marker Louisa, Kentucky

Budget Inn Louisa Kentucky

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My family and I checked into the hotel pulled back the sheets and there was bed bugs on the bed. Started to call the office and there wasn't even a phone in the room. So I walked up to the office and I requested my money back and they told me no refunds and tired to give us another room.The lady went to the room cought the bedbug and flushed it. I refused to stay there. Talked to the manger the next day we were talking in the parking lot and they didn't want us to say anything about the bedbugs and told my son to be quite about saying bedbugs. Then they told me I could have brought them with me. I STRONGLY ADVISE NO ONE TO STAY THERE. THANKS RICK PATEL ( OWNER)
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Loss:
$90
Cons:
  • Bed bugs
  • Room dirty
  • No phone
Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous
map-marker Durango, Colorado

Budget Inn Room Booking Review

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I rented room for a week for my son he went in the hospital my name was on his contract first refused to let me get what he needed then when we knew he was not returning she refused refund for the 4 days and the deposit back was rude and full blown not nice in durango Colorado
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Reason of review:
Problems with payment
Anonymous
map-marker Joliet, Illinois

Budget Inn Best Room Review from Joliet, Illinois

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I stayed at the joliet illinois budget inn. Holes in mattress stains on pillow and sheets toilet looked like it had been cleaned just not well. Walls had what looked like ahoe marks on it base boards falling off counters falling apart. If it wasnt really late and me being tired from driving all day i would leave. It does look nice from the outside however. Old saying" dont judge a book by its cover".
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Reason of review:
Bad quality
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