Budget Inn Center Valley Allentown PA refused to cancel room charge

Home

Add a complaint

Latest Reviews

Consumer Reports

Company Reviews

Consumer Forum

Consumer Advocacy

Sample Complaint Letter

Affiliates

Recently Discussed

Furnitureland South
Furnitureland South Bad Customer Service
MagicJack
Magicjack getting investigated for billing fraud?
Dell Computer Corporation
Dell, Awful Computers and even worse Customer Service
North Shore Agency
North Shore Agency, Inc complaint - Corrupt Companies
Walgreens
Walgreens reviews - Department & Outlet Stores
Yamaha Motor-USA
Yamaha Motor Corp. USA opinion - Boat Dealers
Mattress Firm
Mattress Firm - Terrible Customer Service

Home » Consumer Reviews » Hotels » Budget Inn Center Valley Allentown PA refused to cancel room charge

Comments

Budget Inn Center Valley Allentown PA refused to cancel room charge

Feb 9, 2008

Budget Inn complaint by Mackenzie

Write your Review »

On Oct. 26 or so, 2007, I made a phone reservation with my credit card at the Budget Inn Center Valley for Oct. 30, as I was attending a wedding. On arrival in Allentown, mid-afternoon, it turned out my friends had made alternative arrangements for me, so I tried to cancel the reservation. The inn's owner refused to honor my request. He cited tiny print that said reservations must be canceled by 4 pm. Technically, I suppose he was within his rights, but I would call it very unfriendly (stupid) business practice! I told him I travel to Allentown four or five times a year but he didn't care! so much for wanting a future customer!

More Budget Inn Reviews

Discuss
Budget Inn News

on our forums

Quote this article on your site | Views: 146

Comments (2)

1. Written by Alex, on 11-03-2008 10:34

Well of course you didn't get a refund. There isn't a hotel in the world that allows a same day cancellation after check in time. Most have to be cancelled by 2pm. Condotels are 14 to 30 day in advance. And you travel 4 or 5 times per year. I bet the print wasn't that small. Please don't reproduce.

Report

2. Written by david, on 11-02-2008 00:44

why don't you ask the pa attorney

general's bureau of consumer

affairs to mediate this complaint

for you. and being a local citizen of

allentown pa thanks for the "heads up"

Report

Comments on Budget Inn Center Valley Allentown PA refused to cancel room charge
Consumer Forum is another great place to discuss consumer concerns NOT RELATED to this article.
Name:
Comment:

Code:* Code
I wish to be contacted by email regarding additional comments